Why is my AT&T data usage so high? (2024)


Here are several possibilities why your usage can appear to be higher than earlier than or above your monthly data limit. Quickly identifying the main reason behind an increased usage of data can help you avoid losing money and becoming frustrated. It is now time to explain what are the most widespread forms.

1. Rise in the use of high-definition video due to the advancement of technology. Other content that requires data includes streaming programs such as YouTube, Netflix, Hulu, or Social media videos, particularly for high-definition content. This means that whenever you are watching shows on a series, or spending time on your phone browsing through different videos, you are likely to discover that data usage has spiked. This is especially the case with videos and customer streams where even a few minutes can translate to significant charges by the end of a billing cycle.

2. App updates and downloads of new applications and software. Some apps frequently update in the background or download data to refresh, with no user interaction. Stuff like podcasts, online games, social media applications, and messaging applications constantly fetch data. Neglected settings could also mean that operating system updates, as well as new apps, are downloading without your knowledge, and more so, they are using cellular data instead of Wi-Fi.

3. Unsecured Wi-Fi networks. When you join an open Wi-Fi network, some of the apps you are using in the background can access the internet without permission. You may think a specific activity is running only over Wi-Fi when in fact, some of it is also running on cellular data. However, you should always be very wary of the use of free Wi-Fi especially if it is available on your smartphone.

4. Unoptimized settings and caches. Persistent cookies, unnecessary stored settings temporary files, and large caches can all lead to high data usage. Deleting the caches and ensuring that the most used applications are optimized to use mobile data is good device management.

5. Extra device connections. As an example, if you registered a new device such as a tablet or a smartwatch with AT&T, it means that more devices attached to the same data plan would lead to more usage of data. Data used on one device reduces the overall monthly data quota of the other. Therefore, be cautious of any new devices that turn on cellular service by using your account.

6. Virus and Trojan attacks and non-foreground activities. It must be noted that not a lot of malware, viruses, or other suspicious background processes are known to use up more than the normal amount of data. This is a typical behavior of malware – if you suspect that your device is infected, perform security scans to look for anything that might be consuming too many cellular data transfers.

7. Some of the highlighted issues in the article include; The “phantom” data usage according to the AT&T tracking system. Some customers have noted times when they checked the overall cellular data usage on their AT&T account to find it much higher than the number depicted on their phone. This phantom usage often arises due to how AT&T measures usage in a different way from how the device operating systems measure usage. Do not worry if you find a few matches that are not perfect when it comes to the numbers.

8. Another aspect is a family member or a friend who uses your device. If you occasionally lend your phone to other people to use, the usage of such individuals is factored into the overall data usage. Watching videos or a big application download or excessive use of social media from other’s accounts is extremely unkind to data. If you are lending your phone to someone, you should enable guest profiles or have your phone locked for a certain amount of time.

9. AT&T plan allowance throttling. Almost all the AT&T plans are tiered and have provisions, in the sense that once the monthly high-speed data limit is reached, data usage is then restricted to a lower speed. Such trends may appear when there is a tendency toward the end of a billing cycle to warrant heavier usage. There is no question that an excessive amount of data does not occur, but speeds are slowed in a way that makes simple tasks appear to take much more time.

To be able to resolve a new instance of high and unexplained statistics typically you only need to monitor your statistics more closely and adjust some parameters. However, if high data usage stays high and has no clear reason behind it, call AT&T customer care. They can go further and investigate to find out whether there is something wrong with the account. It also prevents the emergence of habits that may be shocking from time to time depending on your monitoring habits. To monitor data usage on the go, AT&T provides options to track usage daily.

Why is my AT&T data usage so high? (2024)

FAQs

Why is my AT&T data usage so high? ›

Many devices on your plan—smartphones, tablets, and even in-car Wi-Fi® —use wireless data that can count against your monthly allowance. These activities can consume a lot of data: High definition video streaming (900MB per hour) Video conferencing, like FaceTime® and Skype® (480MB per hour)

Why is my data usage so high for no reason? ›

One major culprit behind unexpected data usage is background apps and automatic updates. Many applications run in the background, constantly syncing data, refreshing content, and checking for updates.

How do I find out what is draining my data? ›

If you're on an Android device:
  1. Open your phone's Settings app.
  2. Tap Network & internet. Internet.
  3. Next to your carrier, tap Settings .
  4. At the top you'll find how much total data you use.
  5. To get graphs and details, tap App data usage. To pick a time period, tap the Down arrow .

What counts as data usage at AT&T? ›

Data usage includes all data sent and received when you use your home internet. This data is measured in gigabytes. All plans come with a data allowance for each bill period. You'll get an email alert when you use 65%, 90%, and 100% of your monthly data allowance.

How do I clear high data usage? ›

Go to Settings and then tap on Connections>Data usage. Find Mobile data usage and tap on it. Choose an app from the list or a data usage graph. You can turn off the background data usage for that particular app now.

What is draining my data so fast? ›

Some apps continue to consume data in the background even when you're not actively using them. Processes such as syncing, updating, or refreshing content led to unexpected data usage. Review App permissions and adjust app settings to control the quality of content they download and reduce data usage.

Why has my data usage doubled? ›

This can happen for a variety of reasons, such as using more data-intensive apps, streaming more video or audio, or using your phone or other device more frequently. To understand which app or activity is causing the increase in data usage, you can check your device's data usage statistics.

Why is my data suddenly being used up? ›

What causes high data usage on a mobile phone? Streaming movies, music, and games is one of the main causes of high data usage on your smartphone, alongside downloading and uploading files, and updating apps. Another big contributor is video calling on apps like WhatsApp, Messenger, and Zoom.

What apps are draining my data? ›

1 Background processes

One of the main reasons mobile apps drain battery life and use too much data is that they run in the background even when you're not using them. Background processes can include notifications, updates, syncing, location services, and other features that require network access or CPU power.

What causes extreme data usage? ›

Streaming or downloading videos and music uses a lot of data. Video is the biggest culprit. Select SD playback instead of HD to lessen your data use when streaming. HD might look great on a 65″ HDTV, but if you're watching on a smaller monitor, it won't make much of a difference.

Why is my phone consuming too much data? ›

Background Apps: Some apps on your phone may continue to use data in the background, even when you're not actively using them. For example, social media apps may periodically update to check for new notifications or messages, and some apps may automatically download updates or content.

Why am I being charged for data when using Wi-Fi? ›

Some third-party apps are designed to consume mobile data even with Wi-Fi connected. Some third-party apps, such as online banking apps, may still consume mobile data even if they are connected to a Wi-Fi network. This issue occurs on all Android phones and cannot be resolved by changing the settings on your phone.

Why am I running out of data so fast? ›

Some apps continue to consume data in the background even when you're not actively using them. Processes such as syncing, updating, or refreshing content led to unexpected data usage. Review App permissions and adjust app settings to control the quality of content they download and reduce data usage.

How do I stop my ATT from throttling data? ›

AT&T reduces your bandwidth on unlimited plans once you hit a soft data cap. In addition, it'll throttle speeds on data-heavy connections, such as torrenting, gaming, or streaming. You can prevent activity-based throttling by changing your IP address and encrypting your data with a VPN.

Why is my AT&T data so bad? ›

If a lot of devices are using mobile data at once, it can put a strain in our network. This is called network congestion, and we may have to slow your data speed to keep everyone connected. On an unlimited plan? We may temporarily slow your speed at any time if our network is busy.

Why is my phone using so much more data? ›

With your entire family under one roof, you're each relying on technology to keep you connected and entertained in different ways. From using video chat apps for school and work, playing video games, and streaming movies and shows on your smart TV, all of these things can add up to big time data usage.

References

Top Articles
Latest Posts
Article information

Author: Ms. Lucile Johns

Last Updated:

Views: 5467

Rating: 4 / 5 (41 voted)

Reviews: 88% of readers found this page helpful

Author information

Name: Ms. Lucile Johns

Birthday: 1999-11-16

Address: Suite 237 56046 Walsh Coves, West Enid, VT 46557

Phone: +59115435987187

Job: Education Supervisor

Hobby: Genealogy, Stone skipping, Skydiving, Nordic skating, Couponing, Coloring, Gardening

Introduction: My name is Ms. Lucile Johns, I am a successful, friendly, friendly, homely, adventurous, handsome, delightful person who loves writing and wants to share my knowledge and understanding with you.